Last Updated: 22 December 2003
Reevu is highly committed to the privacy of its website users and abides with both the Data Protection Act (1999) and The Privacy and Electronic Communications (EC) Regulations 2003.
This privacy notice explains our online information practices and the various measures taken to protect your privacy and security. If you have any questions about our privacy practices then please feel free to contact us.
2.0 INFORMATION COLLECTION
Reevu collects information from the following areas of the website:
General ‘Contact Reevu’ Form
Motorsports Information Request Form
Distributor Information Request Form
Warranty Card Registration Form
These are discussed in detail below:
2.1 General Contact Reevu Form / Motorsports Information Request Form
Both these forms request the following information:
Name: This is required so that any necessary response can be addressed personally.
E-mail Address: This information is required such that we can respond to any queries if necessary.
Comments: This information is required such that we can understand the nature of your query.
The information collected via these forms is used in the following manner:
The name and e-mail address is used should your query require a direct response.
The information gained from the comments field, in addition to forming the basis for any response, is collected and used for feedback and improvement purposes e.g. updating FAQ’s etc.
It should be emphasised that personal data is not stored or used for any future marketing activities unless you have explicitly given us permission to do so i.e. by checking the opt-in box at the bottom of the forms.
2.1 Distributor Information Request Form
This form collects the following information:
Name, e-mail address: This is required so that any necessary response can be addressed personally.
Company: Required so we can understand who potential distributors are.
Address, Town/City, Region State, Country; Postcode, Background to Company, Interested territories: This information is required so that we can send any necessary information packs and also understand what potential distribution area you represent.
The following information can also be provided on an optional basis:
This information may be provided should you prefer contact via these mediums.
Aside from responding to queries, the personal data collected is not stored and used for any future marketing activities unless you have provided explicit permission via the opt-in check box.
2.2 Leisure Warranty Registration Form
This form collects the following information:
Name, address, e-mail address,telephone number: These are required so that any necessary response can be addressed personally and to allow us to register the ownsership of your Reevu product.
Where product purchased, date of purchase, presence of a holographic sticker on the product, and the date of purchase: These are required to register the warranty with Reevu.
Other than responding to queries the personal data collected is not stored and used for any marketing purpose, either now or in the future unless you have provided explicit permission via the opt_in check box.
3.0 USE OF INFORMATION
In addition to the information/uses described in section 2.0, various statistics and information relating to the site are collected on a regular basis and these may occasionally be communicated to selected business partners e.g. Average length of website visit. In such a scenario, the information is always presented in aggregate format i.e. no personal customer information is presented which would allow individual customer identification.
In short, Reevu will never provide your personal information to any outside parties, or use your personal information in ways unrelated to those described, without your prior confirmed consent.
Finally, we do not collect any personal data that is deemed ‘sensitive’ e.g. medical condition; racial or ethnic origin etc.
4.0 INFORMATION SHARING
We will never share, sell or rent personal information to any third parties without your permission or unless ordered by any law authorities i.e. court of law; national security etc.
We do, from time to time, share aggregate information with selected business partners. This data does not contain personally identifiable information and instead serves to provide general information e.g. effectiveness of various elements of the site.
5.0 SITE COMMUNICATIONS
From time to time, Reevu may send e-mail communications covering areas that we feel may be of interest e.g. new helmet model etc.
These communication follow an ‘opt-in’ whereby they won’t be sent to you unless you grant us explicit permission to do so.
You can subscribe for this service by checking the appropriate check box within the contact forms. You can also unsubscribe at any time by following the instructions within the e-mail.
A cookie is a piece of data stored on the user’s computer tied to information about the user. More information in cookies can be found at the following website: www.aboutcookies.org
7.0 SURVEYS AND CONTENTS
From time to time, the Reevu website may run surveys or contests that invariably request certain pieces of information. Participation in these is completely voluntary and the individual therefore has a choice of whether they wish to disclose the information. Requested information typically includes contact details.
Contact information will be used solely to notify the winners and award prizes. Survey information will be used for the purposes of monitoring and improving the usage and satisfaction of this site and other Reevu offerings. Users’ personally identifiable information is not shared with outside parties unless we give prior notice and gain permission from you.
8.0 CHILDREN’S PRIVACY
In line with current legislation, we never knowingly collect or maintain information from those individuals that we actually know are under the age of 13.
9.0 DATA SECURITY
To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures designed to safeguard and secure the information we collect online. These are:
Need to list what measures Reevu is taking e.g. secure server; employee policy etc.
10.0 ACCESS TO PERSONAL DATA
You can access and maintain all personally identifiable data by e-mailing the company at: need to define a company e-mail address.
12.0 CONTACT US
Reevu can be contacted via the following:
Tyne & Wear
Telephone: +44 (0) 191 418 7755
Fax: +44 (0) 191 418 7799